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Patient Access

Our multi-lingual Patient Access Team are the HCP-facing department. With cutting-edge systems, they ensure rapid global access to life-changing medicines.

Expert teams, focussed on timely patient access

Our medically supported Patient Access Team are highly trained and highly experienced in Early Access Programs. With patients at the center of all interactions, the team deliver a compassionate, professional, and responsive service. We are dedicated to managing EAP only requests and this is our sole focus, enabling an unrivaled Healthcare Professional (HCP) journey, ultimately leading to timely patient access.

Our proprietary technology systems foster relationship building between us and HCPs, automating and streamlining where possible whilst protecting the critical human touch.  Interactions are in local language with a team that takes a partnership role in ensuring the best HCP experience possible. Our continuous improvement culture leads to multiple enhancements to the Patient Access service occurring constantly.

‘We are dedicated to managing EAP-only requests and this is our sole focus, enabling an unrivaled HCP journey, ultimately leading to timely patient access.’

Case studies

European EAP with tailored RWD strategy

Rapid set-up of EAP for a rare oncology product.

Case Studies

Global Comparator Equivalency for Phase 3 Study

Supporting our global pharma client with their sourcing strategy of a high-value oncology comparator product.

Case Studies

Global EAP for a specialized biotech company

Requirement for a global EAP of a rare disease on behalf of a US biotech partner.

Case Studies