With a truly patient-focussed approach we offer a best-in-class Early Access Program service that ensures patient, healthcare professional, and client needs are met through passionate and tailored program delivery.
Sourcing commercial drug products for clinical trials can be a complex process and is often one of the last considerations during study design. Our experienced Global Sourcing Team is uniquely positioned to support you through the commercial drug sourcing process with their deep understanding of clinical trials and commercial drug markets.
Our multi-lingual Patient Access Team are the HCP-facing department. With cutting-edge systems, they ensure rapid global access to life-changing medicines.
Our medically supported Patient Access Team are highly trained and highly experienced in Early Access Programs. With patients at the center of all interactions, the team deliver a compassionate, professional, and responsive service. We are dedicated to managing EAP only requests and this is our sole focus, enabling an unrivaled Healthcare Professional (HCP) journey, ultimately leading to timely patient access.
Our proprietary technology systems foster relationship building between us and HCPs, automating and streamlining where possible whilst protecting the critical human touch. Interactions are in local language with a team that takes a partnership role in ensuring the best HCP experience possible. Our continuous improvement culture leads to multiple enhancements to the Patient Access service occurring constantly.
‘We are dedicated to managing EAP-only requests and this is our sole focus, enabling an unrivaled HCP journey, ultimately leading to timely patient access.’
Our multi-lingual Patient Access Team ensures a first-class HCP journey throughout the request process; from the point of inquiry to processing the request, to guidance on import requirements, ensuring medication is delivered in a timely manner.
Our global EAP experience in oncology and rare disease is perfectly complemented by a range of in-house services. We provide our clients with a superior experience for the benefit of Healthcare Professionals (HCPs) and patients around the world.
Rapid set-up of EAP for a rare oncology product.
Rescue of a global oncology EAP on behalf of a large pharmaceutical company.
Requirement for a global EAP of a rare disease on behalf of a US biotech partner.
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